Returns & Exchanges
At DTF Dallas, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Please note that custom-printed apparel and final sale items are not eligible for return unless a manufacturing defect is present.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing